Google is set to limit the functionality of suspended ad accounts starting from June, 2024. Advertisers with suspended accounts will be notified about this change within their product. The limited functionality will allow them to:
- Billing options: Make a payment, download tax documents, add a payment method
- Account settings: Cancel account and claim refunds
- Appeals and verification: Appeal a suspension, complete advertiser verification
- Security settings: Update security settings within the Google Ads account
- Navigate to any page on their Google Ads account
- Read information and download associated reports from their Google account
However, all other actions will be disabled in the suspended account. This change is exclusive to suspended Google Ads accounts and will not affect active accounts. It is advised to download all reports now if you have a suspended account.
