Google is updating the way users can contact the Content API for the Shopping support team.
What's Changing?
How to Contact “Content API for Shopping” Support:
- Shutting Down Current Support Path: Effective June 10, 2024, the support email address (shopping-api-support) and the Developer Forum will no longer accept support questions.
- New Support Paths:
- To reach the Content API for Shopping support team, use the new Contact Us Form.
- To reach the Comparison Shopping Services API support team, use the designated Contact Us Form.
Going forward, these will be the only support paths available. This change aims to better understand user needs and provide quicker solutions.