To streamline technical support, Google will discontinue the following developer support forums on Google Groups effective January 28, 2026:
- Google Ads API
- Google Ads Scripts
- Campaign Manager 360 API
After this date, support agents will not respond to new forum posts. Existing threads can still be replied to, but will initiate a new email thread for continuation. The ability to create new posts will be disabled later in 2026, although existing content will remain accessible as a read-only archive.
For technical support, users are directed to updated official support channels:
- Google Ads API: Support Contact
- Google Ads Scripts: Support Contact
- Campaign Manager 360 API: Contact the Campaign Manager 360 support team.
When submitting support requests, include relevant details such as:
- Google Ads API: request-id, complete request and response logs.
- Google Ads Scripts: script name, Customer ID, execution logs, error messages.
- Campaign Manager 360 API: relevant IDs, API method, full request and response logs.
Additionally, provide a clear description of the issue, expected outcomes, reproduction steps, relevant code snippets, and any error messages.
For updates and community discussions, users can join the “Google Advertising and Measurement Community” Discord server. This transition aims to better allocate support resources.
