
WhatsApp Business Calling API Enables Seamless End-to-End Customer Journeys
6 days ago
WhatsApp provides businesses with a trusted platform for customer engagement through the WhatsApp Business Calling API, which enables integrated native calling in one thread. This tool enhances lead conversion and customer support by streamlining sales processes and offering efficient escalation channels. Key features include user-initiated calls, business-initiated calls, and click-to-call buttons, all aimed at improving customer experiences.