Google Business Profile News

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Google updates Business Profiles guidelines for age-restricted service-area businesses

Google updates Business Profiles guidelines for age-restricted service-area businesses

Google updated its Business Profiles guidelines: businesses with age-restricted products or services cannot be service-area businesses without a storefront. Service-area businesses need one profile for the central office with a designated service area and cannot list a virtual office unless staffed during business hours. Hybrid businesses, like auto repair shops, can show their storefront address and designate a service area.

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Google Adds Quick Edit and Delete Options for Business Profile Reviews

Google Adds Quick Edit and Delete Options for Business Profile Reviews

Google has introduced a new feature to streamline the management of user reviews on Google Business Profile listings. Edit and delete buttons now appear next to reviews left by users. The edit button allows quick modification, and the delete button enables swift removal of the review. This provides a faster method for users to update or remove their own reviews, encouraging more frequent updates and more accurate business feedback.

Google Business Profile Introduces Drag-and-Drop Menu Management

Google Business Profile Introduces Drag-and-Drop Menu Management

Google has introduced a drag-and-drop feature for Google Business Profile (GBP) users, enhancing menu management. This update allows businesses to reorganize menu items easily, improving organization and user experience. Benefits include time-saving, flexibility, and reduced errors. The feature may also indirectly benefit local SEO. Initial feedback is positive, and the update reflects Google's commitment to improving GBP.

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Google Alerts on Broken Appointment Links for Business Profiles

Google Alerts on Broken Appointment Links for Business Profiles

Google is notifying businesses via email when their Google Business Profile appointment links are broken to maintain accurate online presence and improve customer experience. The emails, titled "Fix your business Google link," include an "update link" button for easy corrections. This feature focuses solely on appointment links and emphasizes the importance of accurate links for customer confidence. Businesses should promptly update any broken links.

Google Business Profiles Performance Report Call Data Missing

Google Business Profiles Performance Report Call Data Missing

Google Business Profiles performance report has removed the "call" tab, which provided data on searchers who called from Google Search and Maps. This change might be linked to the discontinuation of Google Business Profile call history reports, set to end on July 31, 2024. Users have noticed and complained about the missing feature on social media. Google has yet to provide further details on this issue.

Google Business Profiles Websites Now Redirect to 404

Google Business Profiles Websites Now Redirect to 404

Google Business Profiles websites, which initially redirected to Google Maps listings, now result in 404 errors. This change was expected to occur last Sunday but was delayed until later in the week. Users attempting to access these URLs, such as Will Scott's Business Profile, will encounter 404 errors. Google had advised users to set up redirects for custom domains by June 10, 2024, but the redirects have ceased earlier than anticipated.

Why Google Business Profiles Rejects Your Products

Why Google Business Profiles Rejects Your Products

Google Business Profiles now provides reasons for rejecting uploaded products, a feature previously unavailable. Syed M. Amir Hassan highlighted this update on X, sharing screenshots that show notifications explaining the issues. Users can view the problems, such as image processing failures, and request reviews after addressing them. This change aims to help users understand and resolve product rejection issues more efficiently.

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