Browse Google Business Profile updates sorted by latest
1 days ago
The Google Posts creation tool in Google Business Profile has been updated with a centralized Posts Hub for managing all posts in one place, a simpler creation process in a single dialog, enhanced management view showing key details like creation date and status, and minor visual improvements. This helps businesses share updates, offers, and events to engage customers on Search and Maps.
2 months ago
Google is launching a feature called What's Happening for Google Business Profiles, aimed at bars and restaurants to promote events, deals, and specials. Businesses can highlight updates like "Today's Special" or "Live Music on Saturday" in their Google listings. These can be posted directly or synced from Facebook, Instagram, and X profiles. The feature is initially available for single-location food and drink businesses in the US, UK, AU, CA, and NZ.
3 months ago
Google has introduced a new feature for Google Business Profile verifications called Video Previews. This allows users to preview their video before submitting it for review, ensuring that all necessary elements are included. The feature aims to streamline the video verification process, enhancing clarity and accuracy while saving time and reducing resubmissions.
5 months ago
Google has introduced QR codes for businesses, enabling customers to easily leave reviews on Google Search and Maps. These codes can be accessed in the reviews section of Google Business Profiles. This feature allows businesses to create QR codes directly within their profiles, eliminating the need for external generators. To generate a QR code, users can visit their Business profile on desktop, click on 'ask for reviews,' and follow the instructions.
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5 months ago
Google Business Profile has launched an AI-powered feature for merchants using Maps on iPhone, allowing them to create posts with AI-generated backgrounds. Users can tap 'Transform with AI' when adding a photo, choose a theme, and generate the background. This feature is available in select regions and for users over 18. Merchants in the US can also use Product Studio to enhance their posts, facilitating easy review, editing, and publishing.
5 months ago
Google confirmed a technical issue with its Google Business Profile platform, leading to fewer displayed reviews than actual. This is a display issue, with no reviews deleted. The bug affects some profiles, showing inaccurate review counts. Google's team is working to fix this and restore accurate displays. This differs from standard review removals due to policy violations, and actual review counts remain intact in the system.
Trending ️🔥6 months ago
Google has launched a new feature for Google Business Profile that allows businesses to integrate WhatsApp and SMS for direct customer communication. This feature is available globally, with exceptions including the Philippines, Vietnam, Thailand, Taiwan, Japan, South Korea, and China. Business owners can set it up by accessing their profile and selecting chat options. The integration helps manage inquiries, share information, handle bookings, and provide support.
6 months ago
Google has expanded its Product Studio by introducing an AI tool for Business Profiles, allowing merchants to enhance product imagery with automatic background changes. Key features include background removal, scene generation, and integration with the product editor. This feature is only available to US merchants without e-commerce websites or barcodes. Users can edit product images through simple steps in their Business Profile.
6 months ago
Google has launched a bulk management feature for special hours in Google Business Profiles, aimed at multi-location businesses with 100 locations or fewer. This feature allows efficient management of special hours for holidays and closures across multiple locations. Owners can set hours for one location and copy them to others via mobile or desktop. The feature is limited to 100 locations, overrides existing hours, and duplicates all historical entries.
