Amazon Brand Metrics Adds New Category Metrics for Customer Insights and Growth

June 10, 2024 at 6:16:36 AM

TL;DR Now, Amazon Brand Metrics includes two new category metrics: % Subscribe & Save new-to-brand customers and total Subscribe & Save customers. These metrics provide insights into customer acquisition, growth measurement, marketing effectiveness, competitive analysis, and performance tracking, helping brands refine strategies and improve results.

Amazon Brand Metrics Adds New Category Metrics for Customer Insights and Growth

Amazon has introduced two new category metrics for Brand Metrics:

New Metrics

  1. % Subscribe & Save new-to-brand customers:

    • Measures the percentage of Subscribe & Save customers that are new to the brand within a selected category and time frame.
  2. Subscribe & Save customers:

    • Counts the total individual Subscribe & Save customers in a selected category over a specified time frame.

Benefits

  • Customer Acquisition Insights: Assess the effectiveness of strategies in attracting new customers.
  • Growth Measurement: Understand the brand's potential for expansion within the category.
  • Marketing Effectiveness: Evaluate the success of campaigns targeting new customers.
  • Competitive Analysis: Benchmark against median and top category brands to refine strategies.
  • Performance Tracking: Monitor and adjust strategies to continuously improve results.

These updates are seen as positive advancements by the Amazon team.

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