Amazon's API onboarding support team will transition from Jira to Zendesk as the primary platform for managing customer support tickets starting July 8, 2024. This change aims to offer a more direct and recognizable channel for assistance.
For onboarding issues, contact the support team at ads-api-onboarding@amazon.com.
Ensure smooth communication by adding ads-api-support@amazon.com, ads-api-onboarding@amazon.com, and support@amazon-ads-api.zendesk.com to your email's safe sender list.
