Google Ads Prompts Users to Switch to Business Emails for Security

The new feature in Google Ads allows the account administrator to request users to switch from using a regular personal email address (like john.doe@gmail.com) to a business email address (like john.doe@example.com). This change aims to improve account security and reduce the potential for abuse.

To use the new email switch feature in Google Ads:

• The account administrator sends a request from the Google Ads UI to the user to switch their email.
• Upon user acceptance, a business email is added to the Google Ads account.
• A one-month grace period begins, during which both email addresses are active.
• After the grace period, the personal email is removed from the account.

Developers need to take the following steps due to the new email switch feature in Google Ads:

• If a user's personal email authorized API calls, the OAuth 2.0 refresh token will stop working once the personal email is removed. Developers must re-authorize the user with the new business email.
• If the user manages other accounts like Google Analytics or Google Merchant Center, the email switch must be done manually in those services.
• For Google Ads Scripts authorized with the personal email, developers must re-authorize the scripts with the business email after the switch.

For questions or assistance with the Google Ads email switch feature, you can visit the Google Ads API support page or the Google Ads scripts support page for various support options.