Generative AI Content in Social Media: A Critical Perspective
Andrew Hutchinson, a content and social media manager, expresses skepticism towards the use of generative AI in social media. He questions the usefulness and relevance of AI-generated content, using Meta's recent addition of an AI chatbot on Facebook, Instagram, WhatsApp, and Messenger as an example. The chatbot offers 'helpful' suggestions for searches, which Hutchinson finds neither targeted nor personalized.
He also criticizes the AI assistant's ability to generate images, questioning the purpose of suggested prompts such as 'Imagine a dragon' or 'Imagine animals at brunch'. He finds these prompts random and unnecessary, adding that the generated images often appear obviously AI-created and off-putting.
Hutchinson acknowledges the technical achievement of AI image generation, citing the example of indie band "Washed Out" releasing a fully AI-generated video clip. However, he remains unconvinced about the social aspect of these tools and their place on platforms designed for human connection.
He also points out that Facebook's AI tools facilitate easy engagement bait, with users posting AI-generated images to attract likes and comments. Despite these images being obviously fake, they generate thousands, even millions of engagements. Hutchinson argues that Meta's incorporation of AI tools in-stream makes it easier to facilitate these types of scams.
While Meta has added new rules to identify AI content, Hutchinson believes these measures are easy to circumvent. He concludes by stating that despite the rush to adopt AI in social apps, he doesn't believe a compelling use case for AI in social media has been found yet.