Meta Removes Existing Customer Budget Cap Feature from Advantage+ Shopping Campaigns

February 07, 2025 at 5:42:31 AM

TL;DR The Existing Customer Budget Cap in Advantage+ Shopping Campaigns is being removed, which allowed advertisers to limit budget spending on existing customers. To replicate this, advertisers can create a manual sales campaign that excludes existing customers or set up two ad sets: one targeting existing customers and another targeting a broader audience. If using Advantage Campaign Budget, budget distribution can be optimized, but an ad set spending limit is needed.

Meta Removes Existing Customer Budget Cap Feature from Advantage+ Shopping Campaigns

Meta has announced the discontinuation of the Existing Customer Budget Cap feature from Advantage+ Shopping Campaigns, a tool that previously allowed advertisers to control budget allocation for existing customer targeting.

The feature, which worked by utilizing audience segments to identify existing customers and cap spending percentages, is being phased out according to a new Help Center article from Meta.

Alternative Solutions

Meta has provided two manual workaround options for advertisers who relied on this feature:

Option 1: Single Ad Set Approach

Advertisers can create a manual sales campaign with an ad set that explicitly excludes custom audiences representing existing customers. This method effectively replicates a prospecting Advantage+ Shopping Campaign with a 0% existing customer budget cap.

Option 2: Dual Ad Set Strategy

The second approach involves creating a manual sales campaign with two distinct ad sets:

  • One ad set specifically targeting existing customers
  • Another ad set targeting broad audiences while excluding existing customers

Alternative Solutions

For campaigns using Advantage Campaign Budget, Meta's system will automatically optimize budget distribution between these ad sets. Advertisers can still maintain control over spending by implementing ad set spending limits.

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Jon Loomer
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Jon Loomer is a Top Meta Ads Creator. Part of Swipe Insight Select, a curated list of top creators.

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