Mixpanel has expanded its Session Replay feature, making it accessible across all customer tiers. The platform now offers 10,000 monthly replays for Free plans and 20,000 monthly replays for Growth plans, integrating both quantitative and qualitative user insights in one platform.
Plan-Specific Access Details
Free plan users can now leverage Session Replay by updating to the latest Free plan, which includes 1M monthly events alongside the replay feature. Growth plan customers who have purchased or modified their plans after April 2024 already have access to this feature.
Implementation Requirements
To start using Session Replay, customers need to complete two essential steps:
Ensure plan status alignment:
- Free plan users must update to the current Free plan version
- Growth plan customers should verify they're on the latest plan version
- Enterprise clients should consult their account managers
After confirming plan status, users must update their SDK settings to enable the feature.
Enterprise Options
Enterprise customers have additional flexibility with Session Replay:
- Access to 20,000 monthly replays as standard
- Options for custom volume add-ons to meet specific needs
- Direct support through account managers for plan optimization
The integration of Session Replay allows users to identify and analyze user experience issues more effectively. Teams can now trace funnel drop-offs and immediately review session replays to understand user obstacles, creating a more comprehensive analytics experience within the Mixpanel ecosystem.
