Smartlook

Smartlook is a comprehensive product analytics and visual user insights platform designed for websites and native mobile apps. It uniquely combines both quantitative and qualitative analytics, making it easy for growing teams to set up and adopt. With over 2800 paying organizations, Smartlook provides powerful insights through session recordings, event-based analytics, and more, helping businesses understand user behavior and improve their digital experiences.

Features

Smartlook offers a wide range of features to help you gain deep insights into user behavior:

• Session Recordings: Watch user recordings to understand what’s wrong with your mobile app or website. Advanced filtering capabilities help you find crucial moments quickly.
• Events: Track how often users perform actions that matter to you. Use events as filters in recordings to easily locate important interactions.
• Funnels: Identify where and why users drop off with one-click access to recordings of all drop-offs, enabling you to fix problems and reduce revenue leaks.
• Heatmaps: Get an instant overview of where users click and how far they scroll, highlighting the most crucial page elements.
• Behavior Flows: Visualize user paths on your website or app to determine if the intended navigation works as expected.
• Crash Reports: Watch session recordings to identify the cause of crashes and fix them without the need for QA reproduction.

Use Cases

Smartlook is versatile and can be used in various scenarios:

• E-commerce: Monitor customer behavior in online stores to optimize the shopping experience and increase conversion rates.
• Mobile Apps: Gain insights into how users navigate and use your mobile app, helping you improve user onboarding and overall app performance.
• UX Optimization: Use funnels and heatmaps to identify UX issues and make data-driven decisions to enhance user experience.
• Bug Fixing: Utilize crash reports and session recordings to quickly identify and resolve issues, improving app stability and user satisfaction.

Pricing

Smartlook offers a variety of plans to suit different needs and budgets. Here’s a breakdown of the available plans:

Plan Name	Price	Features
Free	$0/month	Basic analytics, session recordings, and heatmaps.
Startup	$39/month	Advanced features including events, funnels, and more integrations.
Business	$99/month	Comprehensive analytics, priority support, and extended data retention.
Enterprise	Custom	Tailored solutions with dedicated support and custom integrations.

Smartlook provides free training and support, ensuring you get the most out of the platform without needing to call developers for setup. Try it free with no credit card required and see why so many businesses trust Smartlook for their analytics needs.