Shopify Launches AI Ecommerce Assistant 'Sidekick'

June 25, 2024 at 4:52:40 PM

TL;DR Shopify launches AI assistant Sidekick in early access, aiding merchants with tasks like discount codes and report generation. Initially available to English-speaking North American stores, it aims to expand globally. Other updates include enhanced AI tools for image editing, product creation, and customer interaction. New features for POS, unified analytics, and the reimagined Markets tool simplify international selling and in-person transactions.

Shopify Launches AI  Ecommerce Assistant 'Sidekick'

Shopify has announced the early access launch of its AI chatbot, "Sidekick," as part of its Summer '24 Edition updates. Sidekick assists merchants with tasks such as creating discount codes, generating store reports, and suggesting blog post ideas. Currently, it is available to English-speaking merchants in North America, with plans to expand to other languages and regions. Interested merchants can join a waitlist for access.

shopify sidekick
Image Credits: Shopify

Other AI-Focused Announcements

Markets

Shopify's "Markets" has evolved into a comprehensive tool for international selling, B2B expansion, and in-person sales with Shopify POS. It consolidates various functions into a single command center, simplifying the process of creating and customizing new markets.

AI Integration

Shopify has embedded AI across its platform to save time for entrepreneurs:

  • Media Editor: AI image generation and editing are now available across the admin interface and the Shopify mobile app.
  • AI-Powered Product Creation: The "Magic" feature suggests personalized product attributes, reducing listing errors.
  • Suggested Replies: For stores using Shopify Inbox, AI-generated responses to customer queries can be quickly approved or edited.

Simplifying In-Person Sales

New POS features include:

  • One-tap digital receipts for Shop Pay users.
  • Automatic detection of returnable products with context for staff.

Unified Analytics

Shopify has rebuilt its analytics for smarter, faster, and more intuitive data exploration. This helps merchants like Cleverhood correlate sales patterns with locations and weather data, aiding in strategic decision-making.

For more details about the announcements check the full Shopify's Summer '24 Edition below.

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