Brevo

Brevo (formerly Sendinblue) is an all-in-one platform designed to enhance your marketing, sales, and customer service efforts. With a comprehensive suite of tools, Brevo helps businesses manage customer relationships through email, SMS, chat, and more. Trusted by over 500,000 customers worldwide, Brevo aims to increase conversions, streamline sales pipelines, and offer superb customer service.

Features

Marketing Platform

• Email Marketing: Create and send engaging email campaigns.
• SMS Marketing: Reach your audience directly on their phones.
• WhatsApp: Communicate with customers via WhatsApp.
• Web & Mobile Push: Send push notifications to keep users engaged.
• Automation: Automate your marketing efforts to save time and increase efficiency.
• Forms: Collect customer data seamlessly.

Sales Platform

• Sales Pipelines: Manage your sales pipeline effortlessly.
• 360 Customer View: Get a complete view of your customers.
• Inbox: Centralize all your communications.
• Meetings: Schedule and manage meetings.
• Phone: Make and track calls directly from the platform.

Conversations Platform

• Live Chat: Offer real-time support to your customers.
• Chatbot: Automate responses to common queries.
• WhatsApp: Integrate WhatsApp for customer service.
• Inbox: Unified inbox for all customer interactions.
• Visitor Insights: Gain insights into visitor behavior.

Messaging API

• Email API: Send transactional and marketing emails.
• SMS API: Deliver SMS at scale.
• WhatsApp API: Send messages via WhatsApp.
• CMS Integration: Integrate with your CMS for seamless messaging.
• Inbound Parsing: Parse incoming messages for better automation.

Customer Data Platform

• Multi-table Data Model: Organize and manage customer data efficiently.
• Scoring Library: Score leads and customers based on behavior.
• Customer Analytics & BI: Gain insights with advanced analytics.

Use Cases

• Marketing Campaigns: Increase conversions with multi-channel campaigns using email, SMS, and WhatsApp.
• Sales Management: Accelerate revenue growth by managing your sales pipeline and automating deal tracking.
• Customer Service: Provide exceptional customer service with live chat, chatbots, and a unified inbox.
• Data Management: Unify and manage customer data to accelerate decision-making and improve marketing strategies.
• Automated Messaging: Deliver individual messages at scale with powerful APIs for email, SMS, and WhatsApp.

Brevo also offers a free trial with no credit card required, allowing you to explore the platform's capabilities before committing to a paid plan.