AppFollow

AppFollow is a comprehensive platform designed to manage and analyze app store reviews and ratings. Enhanced by AI, it enables users to automate workflows, gain valuable insights from user feedback, and monitor app store performance across multiple platforms including iOS, Android, Amazon, and Huawei. Trusted by over 70,000 leading companies worldwide, AppFollow helps businesses save time, improve collaboration, and enhance their app's visibility and reputation.

Features

Product and Competitive AI Insights

• Analyze critical user feedback to make informed product decisions.
• Gain insights from competitors' app performance and reviews.
• Utilize app rating and semantic analysis, smart tags, and dashboards to understand user sentiment.
• Improve team collaboration with custom alerts, reports, and integrations with tools like Tableau and Slack.

AI Review Management

• Automatically respond to 100% of user reviews in any language.
• Filter and automate replies based on app store, rating, country, or keyword.
• Report spam and offensive content.
• Track KPIs, agent performance, and customer support strategy effectiveness through smart dashboards.
• Integrate with Salesforce, Zendesk, Helpshift, and other services for seamless workflow.

App Store Performance and ASO Tools

• Receive real-time updates on app store performance with customizable reports and dashboards.
• Analyze traffic channel performance to identify the best ROI.
• Optimize keyword research for better app visibility.
• Gain insights into competitors' performance and market trends.

Use Cases

Customer Support Teams

• Automate responses to user reviews, reducing the workload and improving response times.
• Track and analyze customer feedback to enhance support strategies.

Product Managers

• Use insights from user feedback and competitor analysis to prioritize product roadmaps.
• Share critical feedback across the organization to align teams on user needs.

Marketing Teams

• Optimize app store visibility through keyword research and performance analysis.
• Monitor app store performance to adjust marketing strategies in real-time.

Gaming Companies

• Understand player sentiment and address pain points quickly to improve the gaming experience.
• Increase ratings and response times significantly by leveraging automated tools.

Pricing

AppFollow offers a range of pricing plans to suit different business needs. For detailed pricing information, please visit their website or contact their sales team.